Customer Satisfaction Manager

Tech was very helpful!!!

The service provided was excessively overpriced and the need was pressured in my opinion. Charged over 6K for toilet cleaning and a hand dug install of a sewer cleanout. The snow and ice storm was coming in a few days and I was told the toilet cleaning would only last a few days and it was imperative to install the cleanout pipe. I've asked for photos of the finished work, etc., told via text that it was being worked on and have not received any to date. I think your services are not for res

Just needed the kitchen faucet replaced.Was going to charge me over $700 to do so. Extremely overpriced wouldn't recommend them to nobody. I give them a rating of zero Stars. Ended up changing it myself for 50 dollars. Something that's that overpriced to me is stealing from the customer.

It's all good! Van was great!

Customer Satisfaction Manager

We appreciate your feedback, Craig. We're sorry to hear that your experience didn't meet your expectations. Please send an email to Pat.Swanson@rrsc.com with your full service address, ZIP code, and a copy of this review so we can work to … More

Customer Satisfaction Manager

January 8, 2026 This will be long, but I'm actually giving the "short" version of this nightmare. I'll leave my 5 Star rating, but it's specifically for Van (the second plumber). He came out to repair the repair job that another Roto-Rooter plumber did on 1/5/2026. Plumber #1 was supposed to repair the leak under our kitchen sink and snake out the drainage lines. Plumber #1 was unprofessional in appearance, handling of documentation and worst of all, the repair itself. He put in a cheap dra