Jesse was very helpful. He arrived within an hour of my phone call, and he was quick to identify the issue with my pipes and how to correct it. He was also very personable and easy to talk to!

I was very happy with the knowledge and quality of service provided by the technician Joe Rios. He walked me through every step and explained everything which really put me at ease. I felt like he was going to take care of it and he did. I was really appreciative of him leaving the area clean and in good condition when he was done.

Thank you, Vanessa, for taking the time to leave a review. Your feedback is appreciated! … More

Customer Satisfaction Manager

Thank you, Jim, for taking the time to leave a review. We appreciate your feedback! … More

Customer Satisfaction Manager

Jesse (2101) was polite, professional and friendly. He mad sure I knew what he was doing and why every step of the way. Will recommend.

Ashley and her trainee were great. They explained everything and were straightforward with the process. With my unfortunate situation they were very helpful.

Ashely and Matt were super helpful exhaling what they saw and the next possible step and helped us with our insurance and a start of a claim, Ashley was wonderful at training Matt and Matt was doing great taking in info and also helping with paperwork! Chris the plumber also did an amazing job letting us know his next steps and showing us pictures showing us what was happening and very honest about the price of parts and labor and everything, roto rooter really has amazing employees and supervis

Drew and Adam knew exactly what they are doing. Drew explain to me in detail the issue of my old water heater on why needs to be replaced (24 years of usage before it failed) and the parts that needs to be replaced. They use the other parts that can be used ( brackets, stand etc) and it save me some money. Drew even discussed some of the components of the water heater snd how to do maintenance. They also leave the workplace spot clean. Overall satifisfied with ROTO ROOTER crew and their work an