First off, I'll start with why we called Rooter Man. Our sink was clogged and we attempted to DIY by using a drain snake to unclog, with no success. We then switched to a hose bladder, which was able to break out some grease chunks, but the rubber bladder ultimately broke off due to a defective product, which is when called Rooter Man. We previously had little experience with plumbers, as we had a contractor who typically did most of our work, but has since retired. Not knowing how egregious thi

Saw the $49 ad and called to schedule. I talked with the dispatch person, told them it was the main drain and she asked if there was clear access to the clean out and I said yes. The 3” clean out is on the West side of the house, 30” up from the paved walkway that is completely clear for 50’ x 4.5”, no gate. They said that it would qualify for the $49 special for 1st time customer. Rafayel M. showed up, looked at the single family home, and said that it would be at least $239 because had to use

Do not use this company. They are predatory. Will quote you one price online and then another over the phone within minutes of your appointment. Also online booking system is broken, scheduled an appointment and then they called me 5 minutes beforehand to let me know it wasn’t happening and couldn’t happen for next 72 hours.