I hired Rio to service our pool, and while things started well, communication and consistency quickly declined. At the beginning, we agreed that service would be on the same day and time each week, and that I’d receive a text before arrival since I have three large dogs with access to the yard. Initially, this was followed, and there were no issues. However, after a few weeks the technician entered my yard unannounced, which startled both my dogs and my husband. Despite having previously discus

Paulo and his crew are great! They send a report after every visit and are always quick to respond to any issues that come up!