The initial install of our panels was worry free. I have since discovered that they do not respond to panel problems later. I have left voice mails regarding a problem panel but they refuse to respond back.

Unfortunately, I can no longer recommend this company and am retracting my original post which I wrote 7 years ago when my system was installed with a ten year warranty. Now that I have a problem - one of my 2 inverters shows fault so I’m getting half the production of my 16.75 kw system - the company fails to answer my calls for over 2 weeks and finally does answer and promises that the service department will call me back in a few days. Two months later they still have not called back and whe

Company won’t stand behind their workmanship warranty. Unfortunately will be taking the company to small claims court to get them to comply. They sent the structural engineering firm the wrong roof structural make up, acknowledged their wrong doing and agreed to fix it but now won’t respond to any communication requests.

They installed solar initially. Needed repair last spring. Tried numerous times to contact them after they came once to evaluate the situation. They never responded to repeated requests for repairs. Apparently, they’re too busy doing installations to offer support for their own systems. As a result, we are likely going to be financially penalized by ComEd for not producing sufficient energy, as required by the contract.

Great company.

I had my solar installed by Rethink 6 yrs ago. Since that time, the system has paid for itself in full, and I am driving my EV 15k miles a year at "0" cost for electric power. My app shows that Rethink's system has produced over 65 Mega Watt Hours since we turned it on. Over the years, Rethink has stood by their installation, answering questions and sending out a tech when necessary for adjustments. They are sometimes hard to reach directly, but they always return my calls and/or emails. I w

I got panels installed and was told one thing but when needing their help was told a different story.

Local Guide · 63 reviews · 7 photos