Restoration Army - Fire Damage Restoration in Orlando, FL
Fire Damage Restoration
4.8
87 Reviews
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Customer Reviews
If I could give negative stars I would. My home has incurred worse damage due to their incompetent roof tarping. Customer service is absolutely horrific. DO NOT USE THEM.
**edited 9/2/2025 After my review, the owner reached out to rectify the problem. I have changed my rating slightly because they did reach out and came and fixed the tarp, however, I did incur damage that is permanent. I'll edit this again when my case is settled and I see the bill.
Very bad service. I called them to come pick up the trash they left and to put the tarp up for the second time. They told me that they hadn't been paid and they left my house with the roof being cleaned. After 2 years, when the case was finally closed, it turns out that they are charging $7,800 for a badly placed tarp that they never wanted to come and fix. What they did. Very bad service and attention. For the money they take from the insurance.
Update!!!! Israel contacted me and sent out his team to finish the painting in my bedroom closet and fix the baseboards. I'm a happy customer!!!! Thanks so much!
Restoration Army was recommended to fix a my bedroom after a pipe broke in the ceiling and water damaged my entire bedroom. There person I
conversed with was Israel. He was very polite but the painting that the crew did wasn't as professional as I thought it would be. It took them about 3 days to finish the work. The workers were con