Renewable Energy Group - Solar Energy Contractor in Charlotte, NC
Solar Energy Contractor
4.4
60 Reviews
5 ★
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Customer Reviews
The service was delayed multiple times. It made the whole process frustrating and difficult to plan around.
I expected a more professional experience. Communication was slow and it took several follow-ups just to get basic updates.
I do not recommend using this company for solar installation. I got my panels installed in July and they are still not functioning. First, they ran all the conduit on the outside of my house and my HOA had a fit. It took over a month to get them to correct that. Then they scheduled the inspection without the necessary paperwork in place. The inspection was finally passed and Duke says my panel are ready to operate (which means the company gets paid) but my panels are not working. They are so unr
First, I would like to say that I have had these panels for a Little over a year and I am not pleased as a young woman mentioned and I think her name was shey she left the review. She’s absolutely right. Matthew told me that I would receive $9000 refund on my income tax returns. He did not mention that I would receive a tax credit, he mentioned I would receive a refund. He mentioned that my payment would only be $101 based on my usage that payment is based on a 25 year plan. And as she mentioned
Matthew is a scam solar sales guy. My electricity bill went up. My solar bill is charging me $100 of interest on my $117 payment. This guy is horrible and should legally be looked into their practice. Don't trust this company. The company they use to finance will take advantage of you. To sign Matthew will say whatever he needs to even if he has to lie he will.
Update 11/23
I called and texted Matthew back but never heard from him. This company’s installer reached out to me to try and make thing
Very happy I decided to install solar, which I've had for over a year now. Big decrease with my electric bill. The salesman was professional and still answers questions about the system when I text him. Recently had a solar panel not working as well as the others and Titan came out promptly and fixed the issue, along with followup calls and emails.
On May 24, 2023 Jeffrey ManHollan came to my door to give me a sales proposal for Solar panels. He was extremely personable and when I said I would have to think about it I did not get a hard-line sales pitch as is customary with most door-to-door sales people. Ultimately, I did decide to go with Solar and throughout the process Jeffrey was there to take care of any questions or information that I needed and Renewable Energy handled all paperwork, even with the HOA; all I needed to do was prov