Reliant Plumbing - San Antonio - Plumber in Alamo Heights, TX
Plumber
4.7
577 Reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Customer Reviews
Jason O was great, got me back up and running after a main line drain clog and gave me a strong idea of what repairs would be needed in the future while making me stable for the now. Very knowledgeable and understanding.
I would give 0 stars if I could.
A year ago today, we had a clogged kitchen sink and called Reliant Plumbing. The plumber told us our pipe was “busted at the elbow,” that the cast iron pipes were severely corroded, and that we needed to trench under our slab and replace everything. The quote? $16,000.
What really bothered me was the pressure to immediately apply for financing. When I said I wanted to check with our homeowner’s insurance first, I was told insurance “doesn’t cover wear and tear”
One of the worst experiences with licensed professionals that I have ever had. Only 2nd 1-star review out of 155. Difficulty with quality of work and communication. Too many details to cover, so this review will take it from a numbers perspective.
65K - original contract cost
5 - year warranty on parts and labor
14 - months from start of project to finish
3 - different master plumbers overseeing work due to turnover
120+ - feet of sanitary sewer installed
5 - failed inspections before the drywa
Absolutely fantastic service. Had two faucets replaced. Cody, John, and Alan were wonderful. Prompt and throughout. Very happy would 100% recommend
I recently had a leak in a pipe located in the ceiling above my kitchen in a two-story home, which ended up causing damage to the Sheetrock. JQ Plumbing did an outstanding job from start to finish. They quickly diagnosed the issue and were very careful to minimize the amount of Sheetrock that needed to be removed to access and repair the leaking joint.
The repair was done efficiently, and everything has held up perfectly since. Their team was fast, friendly, punctual, and very reasonably priced
F rating on BBB website, and rightfully so
This place is a scam. They will charge you to fix the “problem” and when the problem persists it’s suddenly something else. They tried to charge me $20,000 to fix a “problem” that did not exist after charging me $1000 to fix something that was not the actual issue.
Great customer service skills with Angel Martinez. Very respectful and humble. I was able to get my questions answered by him. Pricing was broken down to understand what it covers for the service. Thank you guys!