We recently had large sliding doors installed by Red Rock Windows and Doors, and the entire experience was excellent from start to finish. Thomas and his team were professional, punctual, knowledgeable, and genuinely cared about the quality of the work being done. The installation completely transformed the space and gave the home a much cleaner, more modern feel. The team paid attention to detail, kept everything organized throughout the process, and made sure the final result looked flawless.

Red Rock did a great job from the sales, measurements, and choice of windows. Great prices. Installers were very professional and good. The windows have updated and improved the looks of the home. Recommend this company to anyone.

I discussed buying new windows with Jessica N. and she called me on her day off to let me know she would set me up with a meeting with someone in the office on Tuesday. She never called me back, or transferred my request to someone in the office, who could help me. With other retailers in the area, customer service and integrity are important. If you say you are going to do something, follow through!!! Check prices on Milgard windows!! There are many other retailers in the phoenix area. Thi

I had a really positive experience with the sales team—they were professional, helpful, and made the process easy. The quality of the product itself has also been great. Unfortunately, the communication after the sale has been very frustrating. I’ve had to repeatedly follow up just to get my screen door installed on the new door. There’s little to no proactive communication—I’m often left with no idea what’s going on. On top of that, I don’t receive calls or updates when someone is on the way,

When the owner found out my window problems, he personally took responsibility. The previous warranty company had declined my request for help. He came to my house assessed the problems and made temporary repairs until the final new windows were ordered and installed. Now I have beautiful and perfect windows again! Thank you, Thomas! It's a relief to deal with an owner who cares about his clients!

Great guidance with their sales team, no pressure. Used them twice, would use them again.

Overall the windows look nice at first. Then I discovered the shoddy caulking and caulking drips all around the frame of my windows outside. Within months I had to have a window replaced twice because of condensation. 5 years later, and the third time for that same window the argon was gone entirely and the window is discolored now. SIX of the SEVEN windows have lost their insulation effect. There are cracks in all of the joints around the windows. OH, YOU HAVE A WARRANTY? WORTHLESS. After a