Their filing bankruptcy. STAY AWAY!!! We had panels installed and now we can't get any service on them to get them up and running. Biggest JOKE I've EVER seen!!!

Purelight power is an absolutely terrible company! We hired them to install solar panels on our roof, which was done quickly, but in the wrong places where we agreed to place them. They said they could not fix their mistake because they have now drilled holes into our roof and they had to stay there. They offered ONE free panel to make up for their mistake but then we had to buy 2 more because 3 have to be installed together to get the same amount of power we originally agreed upon. Since then,

If I could give a 0 star review, I would! We started with solgen, before they were acquired by purelight, back in '21 and it took three years to "complete" our project. We had one saving grace in a project manager who did everything they could to drive the process forward, but they are no longer employed by purelight and so we no longer have an advocate. The work is still not fully completed, purelight has left damage on our external foundation (where they had to replace our power meter) and has

I would have given a negative star if that were an option. My experience with Pure Light has been extremely frustrating. While they were quick to install—clearly eager to secure payment—everything after that has been a long and stressful process. It took months just to get the system turned on, and now that it’s finally active, I’ve been waiting yet another month for my drywall to be repaired, and it’s still not fully completed. What’s even more frustrating is the complete lack of communicatio

As someone posted just last week radio silence. My panels have been installed but now it’s been over a month they said they would be back in a week for permits and to turn on. Up until a month ago I had several different people calling me constantly on the verge of harassing. Now I have 4 names and phone numbers with no response. I called and text last week and someone did finally respond via text that they will have someone call me. Here we are a week later no call. I have called and text 3 dif

EDIT: Branch manager claims that she is reviewing plans with foreman on 11/4 (so Ashley was trying to schedule us for the past two months while the plans were not finalized?! Makes no sense) 11/5: my husband receives a call from the county that they have been trying to reach anyone from that company and no one is picking up because they NEVER received a building permit before they started on the project. Hence, no inspections can be scheduled. No response or follow up from the branch manager whe

I've been waiting for 6 months for a wifi dongle to be replaced, now I have not had power for almost a week and they said they are sorry but can't make it to my house until next week... nothing but bad experiences with this company...

We are extremely disappointed with Purelight with long delays, missed appointments, lack of communication, and failure to complete the solar installation project that we have already paid for through Purelight Power. Purelight Power has repeatedly scheduled installation and activation dates, including coordination with the electric utility to temporarily shut off power so the solar system can be turned on. However, appointments have been missed or rescheduled and any advance notice to us or to