I do not recommend this company based on my recent bathroom renovation experience. Beware, as they are who you will end up with if you go through Kitchen & Bath Shop Alexandria. The project started off promising, but within days, communication from the project manager became inconsistent and then completely unreliable. There were stretches of over a week with no work being done and no notice of when anyone would show up. I was repeatedly expected to leave a lockbox on my door without advance sc

This company is one of the worst companies I have ever encountered. Here are some notes below of our experience. There is likely more I'm missing. - Contractors that started the job stopped coming and the project manager blamed them for not coming. They came the following week in person and said they haven't been paid for any of their work. It was their first time sub contracting for this company. - Project manager said at 2 weeks the project would finish early. He said at 3 weeks we would fin

I wanted to update my initial bad review. I appreciate the fact that after so many bad reviews I got the attention of the owner of this company. But unfortunately this situation is still an ongoing problem. They finally started my bathroom remodel on November 6 after the contract was signed and start date was supposed to be May 2025. It is now April 14, 2026 and the bathroom is still not completed. They took all the money and said they would finish my bathroom and kitchen in 3 weeks. After losi