Answered on the first ring on a Sunday morning. Diagnosed the issue over the phone without even sending anyone out.

Needed well service in a remote location fairly quickly. Contacted several other well service companies who were either too busy or didn't answer the phone. Called Ponderosa Pumps after getting a referral from another company. Best call I've ever made. Explained the issue to Luis along with the location and the difficulty of the drive. He was still interested. The next morning we met and he made the hour and a half trip on pretty bad roads to my cabin. Luis went right to work, diagnosed t

I had a great experience, he was very knowledgeable and friendly. Reasonably priced with a very quick weekend call out time. Highly recommend