Pioneers Heating and Air - HVAC Contractor in Pasadena, CA
HVAC Contractor
4.9
248 Reviews
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Customer Reviews
David came in for a check up. He was very kind and efficient and great with dogs. Highly recommend.
I woke up one Sunday morning to a nightmare scenario: something in my attic was leaking directly into my kitchen. I assumed it was the AC unit sitting right above it, so I contacted Pioneers in a mild panic. They quickly put me in touch with Tomer, who showed up that same afternoon to take a look.
From the moment he arrived, Tomer was calm, kind, and completely professional, which is exactly what you want when you're stressed about water dripping through your ceiling. He diagnosed the problem e
This is for technician Tomer, who recently back in March 2026...exemplified "Exceptional" communication, diagnosis and troubleshooting, regarding issue with my ac/ heat York Unit, that was cutting on and off, along with not reaching set temperature rather it was ac or out heat mode. Due to Tomer's thorough expertise - he discovered the issue was having a dirty flame sensor and the motor (must be replaced) on our York unit.
What amazed me was that Tomer, not only did he order the part, but made