Was on a call today with a representative and it sounded like I was on speakerphone. Customer Service was alright. But, that's highly inappropriate.

Peoples Gas should not be a monopoly. They should have to compete with other gas companies like private industries do. This would make them accountable to the public instead of now having the ability to do as they please regarding product & service. Outrageous!

By far the absolute worst utilities company I've ever had to deal with. They keep adding money to my bill although I pay it AND I keep my usage down. They are difficult to get a hold of. They have been very rude on the phone with me. They are unwilling to work with me for autopay and payment plans. Seriously, they should be replaced by another company. ANY other company. Get lost, People's Gas. Get out of Chicago.