Purchased an awning from Paul's Construction and Awnings in 2026. The installation team (Rick's team) was fantastic! Showed up on time, very professional and courteous. Now when it comes to the "in house staff", (sales, service, and scheduling), they never followed up on numerous calls we made. We even reached out to the sales rep who provided the quote. He completely ghosted us. (Not a good sales technique knowing our NEW development of 168 homes could bring in more sales with referrals.) Afte

We purchased a 15-foot patio awning less than a year ago, paid top dollar for a quality unit and installation, and have had numerous issues even though the company was very highly recommended by others in our community. The problems that we have experienced, and the lack of urgency to fix the mistake and prioritize our repairs is incredibly disappointing. In less than 9 months the awning began falling off of our home because it was not installed properly, and it had to be removed 2 days before a