Excellent scheduling process; reliable, dependable time-frame for completing the service work; plumbing tech, Kevin Phillips, very thorough; explains the process well, with trouble-shooting tips included. A great experience. I found the plumbing business that is dependable, & reasonable in terms of cost. Great experience! Thank you.

Scheduled an appointment two weeks in advance and was given an arrival window of 8:30–9:30 AM. Unfortunately, there was no call and no show during that time. At 9:30, I finally received a text saying the technician was “on the way.” I understand that jobs can run over, but it’s common courtesy — and basic professionalism — to communicate delays to customers ahead of time. People take time off work and arrange their schedules around these appointments. The complete disregard for my time was extr

We appreciate the prompt service to replace the bad water heater with an upgrade to tankless. P&L was equipped and experienced to complete the job in just half a day. Great communication from order to completion.