Very expensive maintenence, they quote me twice as others.

I have used Overlake since 2019 in two different homes. In addition to routine maintenance, I have had an entire A/C system installed which included electrical and gas line work, which was difficult due to the location in a narrow hallway closet. I have also had them replace a condenser in another system. Recently, they replaced a gas water heater with a tankless system. This was a difficult installation due to the location in the center of the house and the need to install intake and exhaust pi

Great service level, prompt and professional. Highly recommended.

Just want you to know that your guys did a wonderful job installing the new water heater. They were polite, they listen to me, and were efficient in doing the job. I want you to know how pleased I am.

Overlake Heating recently installed a tank-less water heater for us and I wanted to share our positive experience with them. Every aspect of the purchase/service was far above expectations after a disappointing dozen or so years of service from some of the big name HVAC firms in the Puget Sound area. The bid-process/pre-sales support from Rob was great. He was able to bid the job based on photos and emails and didn't require a site visit. He was prompt in replying to my emails and patient and

Worked with Overlake for my regular HVAC tune up. The technician, Matthew, is friendly, straightforward, and efficient. Finished cleaning, capacitor replacement, and ignitor replacement in 45 minutes. Clear assessment, no hassle, and no sudden upsells. On top of the technician, the coordination gentleman (sorry I forget his name) is efficient and polite. Never waited more than 30 seconds to get a phone call. I'll definitely work with Overlake again for regular maintenance and future furnace re

They came out on a Sunday and replaced the bad capacitor on my AC unit to get it back up and running on a relatively hot day (85F+) to save me another warm night of loud fan noise. Showed up on time, quick professional service. Worth it!

Not a good partner for comprehensive needs; they are very selective about what services they will do. I have a basic A/C unit needing to be replaced connected to a furnace located in an attic (not uncommon, home built in 2005). They immediately state they will not ever go into attics, too hot. So just complete abandonment, no intent whatsoever to solution the problem. Not trustworthy as your primary partner due to this approach.