Not upfront about pricing, false claims on website.

They came out 7 or 8 times and augered the pipes each time. It was still plugged after they left each time. I had them back out after each time. They finally said I needed a liner in the pipe for a lot more money. I called McQuillan Brothers they augered the pipes and got a 5 a gallon bucket full of roots out of the pipe that one hour rooter didn't even get. They said I needed to replace the pipe which I did and there was NO way a liner would have fixed it. McQuillan Brothers couldn't believe th

Tried to scam me with a broken pipe Underground repair, that wasn’t there the previous 3 visits. They try to get as much money possible. I had one guy say it’s all about the Benjamins to me. Don’t confuse Rotor rooter with One Hour Rooter. Different company with shady characters trying hard to charge up the bill. Don’t use One Hour Rooter Plumbing Drains

We just moved into our house in Minneapolis this past November and have quickly realized the previous owner was not someone that believed in home maintenance. So, when we went in the basement and realized water was backing up (not surprising) we made the call. As other reviewers have said they were clean and respectful to our home, but that's where the positive stops. He looked in our line and it was filled with water and clearly blocked we could see tree roots and were told over and over how ba

We had an emergency main drain backup a couple years ago and were referred to one hour rooter via another company. One hour rooter installed a main drain liner, but in the two years since, we have had the same main drain backup every fall. This year, we decided to hire a different company to fix the clog and scope the line. It turns out that one hour rooter did not install the line from end to end, leaving a small space where roots could reenter the line and block our drain. I reached out to o

** Do not recommend using this company if you have options ** We found a hole caused by a nail on one of the drains , I was told by them that this pipe need be cleaned inside and replaced, it cannot just be simply wrapped outside of the leak because “it does not work that way “. I was quoted over $700 . And the crew member have to come back to fix it the next day. The next day , crew member showed up , fixed the leaking within 5 minutes by wrapping the leakage ! Even worse , I called back wit

Horrible service, overcharged, and then the refund check bounced. Easily the worst experience l've ever had with an in-home repair company. The job was a slow floor drain in the basement, which led to replacing the pipe it led to. Ultimately, the work got done and the technicians were good. But communication with the manager I worked with, who scheduled everything, was terrible. His initial diagnosis of the problem proved to be wrong. I didn’t hear anything for days after being promised a call,

Devin did a wonderful job today, I would have him come back anytime. He was polite and made sure I knew what he was doing and asked me if I had any questions. Thanks