Called for a termite inspection. Spent 10 minutes on the phone only to be transferred to another rep who had zero information from the previous call. When I pointed this out, the response was “I don’t get it” — no accountability, no attempt to understand the issue, and no acknowledgment that this was their problem. The transfer tactic feels deliberate — exhaust the caller, reset the conversation, and the next rep covers for the previous one. Completely unprofessional. Wasted my time. Will not b

Fantastic service. Looking forward to working together.