Gregory Melton Sr. followed up on a concern I had in my basement. He fixed the issue with a smile and great customer service.

Ohio Basement Authority has some of the best costumer service

We had foundation repair and water management system installed last fall. We discovered an issue with one corner of our basement in March after heavy rains, which OBA rectified with no hassles under the warranty. Oliver and his crew from the Twinsburg office were very helpful, thorough and competent in solving the issue.

Jake came out and did an inspection and was very thorough and helpful. We found out our basement didn’t have any water/moisture issues and he was still wanting to point us in the right direction for an issue related to plumbing. Great service ⭐️

Field Inspector Joel Rhoads was very efficient and professional during my maintenance visit today. My waterproofing system was fully inspected, cleaned and tested and afterwards everything was explained to me in a simple and clear manner. Very satisfied in today's appointment.

I had Andrew from the Twinsburg office at my property this afternoon. Friendly, respectful, and knowledgeable. Highly recommend for a consult.

We needed to have a basement wall with a 2" bow braced and sealed to reverse the erosion and momentum of the hillside behind us. Michael Peterson and Chris Chouiery, our team from OBA, showed up on time, went straight to work and took care of everything we needed in 4 hours. Had several Intellibraces and a wall anchor installed. They were great in all aspects of the job. This was the 2nd major job we had to have done by OBA and we highly recommend them.

Our sales rep was Kevin Sweeney. He checked our basement thoroughly. He gave us suggestions as to how Ohio Basement Authority could help stop the water seepage and the wall issue. He went above and beyond by offering us a product for wall structural support even though we may not go with Ohio Basement Authority for the water seepage issue.