O'Hara Outdoors - Landscaper in Clayton, MO
Landscaper
3.7
67 Reviews
5 ★
4 ★
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1 ★
Customer Reviews
Incredibly unprofessional and unresponsive. Was billed over $900 to replace a timer for our lighting system (3 visits, 2 technicians) with no accounting for the cost. Had to call a half dozen times to get our irrigation start-up completed (despite being on the schedule), was told we had a number of leaks with no details. Multiple sprinkler heads were removed with no recourse. I don't review commonly, but felt the need to here.
I know companies usually only hear the complaints, so I wanted to share a great experience. Josh Martie from O'Hara came out and resolved three issues we've been dealing with for nearly a year, billing, quality, and a missed service area.
He was professional, courteous, and took the time to really listen and address everything thoroughly. It made a huge difference.
As long as I'm President of the HOA, we'll continue using O'Hara and I'll gladly recommend them. With the turnover we've experienc
Easily the worst company we’ve ever dealt with as a homeowner. We kept Ohara on for our new house as we were locating from out of state and figured that would be the most straightforward way to maintain the yard until we could move in. We foolishly accepted to continue the existing maintenance plan and paid all bills sent to us as we were under the impression that were taking care of the yard.
They took advantage of our absence and left the yard completely neglected while still billing us for a