We had a pretty awful experience with My Buddy the Plumber, and it has just been causing problem after problem for years afterward. A few years ago we had a leak in our main water line and found that it needed to be replaced. After getting a few quotes, we decided to go with My Buddy the Plumber. We had worked with My Buddy before, but it was mostly minor stuff. As it turns out, they probably weren't qualified to replace a main water line. They came out and dug up the old line, and in the pro

I was stood up two days in a row when expecting them to come to an appointment. Each day I’d call and make an appointment for the next day. They’d say the plumber would call the next morning to arrange a time. After noon I’d call to check up, only to be told they’d be there soon -they were just finishing up an appointment. Hours went by, I have places to be, and am still waiting on them. When I called they said I’d be the first on their list today (the next business day), and that the plumbers h

Preston was amazing and will definitely use them again for all of my needs at home!!

I was very pleased with My Buddy the Plumber. Robert, the technician who drove all the way down from Ogden to our place in Provo, arrived at exactly the time promised and was so pleasant. He did exactly what I wanted: he provided a temporary fix for our outdoor antifreeze faucet that made a terrible, loud, vibrating noise every time we turned the faucet on. We had two identical faucets -- and simply exchanging the stem between them solved the vibration problem. Being a DIY-er, I wanted to save m

Sigh, super frustrated with the communication of My Buddy. I called yesterday and they set an appointment for today from 12-3:00. I told them I won’t be home until 1:00 and they said they would make a note. I also asked if they’d text me since I would be at work until 12:30. This is the start of the communication breakdown. Today around 11:30 I got several calls while I was working. After I didn’t pick up (again I was at work) I got a text at 11:34 that said a tech is on his way and it asked if

My Buddy the Plumber is awesome. We had a water line to our apartment building break during construction in the parking lot. My Buddy the Plumber came promptly after we called them and explained the situation. They gave us a very reasonable priced quote within an hour or two of visiting the site. They were able to come the next day and said they would have the water back on so the tenants wouldn’t have to go without water for very long, when other companies told us we’d be out of water for a wee

We are very dissatisfied with this company. The original man that came to give us the quote on a remodel made it sound like he would do the work and sounded very competent. He was the one who received all of the information from us and what we really wanted. The company then they sent other people to come and do the work. They did not receive all of our instructions and they took advantage of my elderly father and pressured him in to doing way more work than we had originally said we wanted done

Holland assessed the furnace repair properly, provided the options clearly, and fixed the issue in no time at all with the best option for us.