Have had to reach out to Mike, the owner, a couple of times throughout the last 12 years. Great customer service and quick to respond.

Recently moved to Houston from Colorado and was shocked at how hard the water is in Houston, as well as bacteria levels existing in it. I contacted Lone Star water and they were prompt, honest, and up front about what was needed to correct the issues. They came out quickly to install the equipment and we are happy with our clean water! Highly recommend.

100% RECOMMENDED I had an excellent experience with Lone Star Water from start to finish. Their customer service truly stands out—they answered all of my questions promptly, no matter when I reached out, including weekends and after business hours. That level of responsiveness made the whole process feel easy and stress-free. The installation was right on time and went smoothly. Everything was done quickly, cleanly, and professionally, which I really appreciated. The team was also very accommod