Liberty Bell Smart Home - Home Automation Company in Folsom, CA
Home Automation Company
4.4
156 Reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Customer Reviews
Liberty Bell came pre-installed with my Elliot home I bought in 2020, so I signed up with them to continue service. I have had many issues with their equipment since, from the main panel glitching and not making noise for any alerts, to their sensors being faulty and incorrectly alerting to alarms that are not accurate. I had to eventually manually turn two of my sensors off because they were constantly alerting when I set the alarm for no reason, and they wanted to charge me to have someone com
We moved into a new home in Feb 2024 and Liberty Bell came out to install the sound, home alarm connections and control panel on our Elliot-built house. They installed a panel that was actually obsolete (one which we cannot get batteries for anymore--it's like they sold us the leftovers they wanted to get rid of). In order to deal with this battery issue, they charged us $250 for a service call in order come and to tell us the panel was obsolete--they did not offer a replacement or take any owne
We have used Liberty Bell in our home for 32 years. Service and equipment have been exceptionally reliable. We recently upgraded the system. Again, service was great. Will in the office and Ryan, the installing technician, were very courteous, timely, knowledgeable, and professional. It is a great system, we are very happy.