Lewis Glass - Window Installation Service in Franklin, TN
Window Installation Service
4.8
75 Reviews
5 ★
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1 ★
Customer Reviews
We recently decided to update our 20-year-old shower enclosure and boy are we ever glad we contracted with Lewis Glass to do it! From the time we first contacted them to discuss the job until today when they finished it, everything was seamless. Everyone we talked to at Lewis Glass was friendly, professional, knowledgeable and made us feel like valued customers. When we had questions, they were answered quickly and accurately. They helped us choose the right hardware and glass to match our bathr
Sent an email to have a window repaired.
Was told 3-4 week window. Send address and they would be in touch.
Sent address. Waited 3 weeks and started asking if they forgot about my email.
Was then told "sorry we dont service Mount Juliet, someone should have told you".
I am 3 weeks out with a still broken window and now have learned that I have to find someone and wait an additional 2 weeks for them to show up.
DO NOT CALL THESE GUYS. THEY SEEM TO FORGET TO TELL YOU IMPORTANT STUFF!!!
After a tree came through my window during the January 2026 ice storm, I called Lewis Glass multiple times — no one answered and it seemed like nobody was working. I then submitted an online request for emergency service.
It took them TWO WEEKS just to schedule an appointment to come out.
In the middle of a real emergency, that’s completely unacceptable.
I declined their service and went with a much more reputable company (the one with the pink coffee mug) who actually showed up and helped. Lewi