We had a great experience with Kirkland Fireplace. Their customer service was excellent from start to finish — very helpful, patient, and knowledgeable throughout the whole process. They took the time to answer all our questions and made everything easy and stress-free. Their pricing was also better than other fireplace stores we checked in the area, which was a huge plus. It’s hard to find a place that offers both great service and fair prices, but they really delivered on both. Highly recommen

I googled for a fireplace shop, and this one popped up as closest to me. We recently moved into a home with 2 gas fireplaces and were unable to get them to turn on. So I took several photos and paid Kirkland Firepace a visit. The gentleman in the store was quite helpful. I learned the difference between a gas fireplace and gas logs. Turns out we have gas logs, not a gas fireplace. He told me how to light it and how it works. If we decide to switch to a gas fireplace this is where we'll go.

Worth the wait. These folks were busy during the high season and I had to wait a while for an appointment. Dave came out and he’s a super personable, competent technician. When I had a problem a few weeks later, they got Dave over within two days and it was all under warranty. Recommend!