Customer for more than a decade. Unfortunately as personnel has changed it just isn’t the same company as it use to be. Never friendly, difficult to reach and communicate with all staff and crew. Crew very argumentative and likely to complete minimum work necessary to claim service has been met. Many other reputable companies that value customers in NOVA.

Great job on a removal+grinding. Appreciated the free quote (thank you Nick) and work crews (led by Armando and Enio) were timely and friendly

I returned to JL Tree Service because I had used them a couple of years ago and previously received great service. Unfortunately, my recent experience was completely different. I initially submitted a quote request through their website and received a confirmation email stating that an arborist would contact me within 1–3 business days to schedule an estimate. After hearing nothing for 7 business days, I called the office myself. I was apologized to and told someone would contact me shortly. T