I can’t say enough good things about this plumbing service! My kitchen sink drain in Baltimore was completely clogged, and after trying to fix it myself, I called for professional help. Dustin arrived the same day, gave me a fair estimate, and even lowered the price when he realized the job was easier than expected. That kind of honesty is rare these days, and I really appreciate it! I’ve dealt with other plumbing companies before who tried to overcharge me for simple work, but this experience w

After waiting all day for another plumber who never arrived, I decided to call and spoke with Maximus. He was able to come out to my place in Baltimore the very next day, even on a Saturday, and took care of my plumbing problem quickly without any extra weekend charges. Maximus was very friendly, professional, and on time. Since then, I’ve relied on them for everything—fixing several leaks in my walls, a complete plumbing reroute, and even handling a leak under my kitchen sink. They also put in

jermaine's water heaters responded quickly to my message and answered all my plumbing questions, even though our conversation went late because i was busy running errands around baltimore. kyle was very patient and helpful, taking the time to look at the photos and comments i sent and giving me a rough estimate for the work. they followed up in the morning and scheduled a plumber to come out after i confirmed. the plumber, randall, arrived on time and was friendly and professional. he did a grea

I recently remembered I hadn’t left a review for the plumbers who helped us out in Baltimore. We had a problem where water from our bathroom was leaking down into the basement, all because someone before us had accidentally driven a nail into the drain pipe. The plumbing team showed up right on time and got straight to work. The repair was finished quickly and done really well. Communication was great—they listened to everything I noticed about the leak and didn’t interrupt while I explained wha

After having several problems with our main bathroom sink, and being told by two plumbing companies that we needed a full repiping, we decided to try one more plumber in Baltimore to see if they could help. Kyle arrived right on time, checked out the situation, and quickly figured out what had to be done to get our sink working again. He was upfront about the price and how long it would take, and he finished the plumbing job exactly as promised—no surprise charges or changes at the end. The plum

after one of my pipes cracked in the garage, i reached out to jermaine's water heaters late at night. the call center quickly helped me, and kyle followed up to let me know someone would come by the next day. even though they were busy and i had to wait a bit, everyone was patient as we worked out the details over the phone. once everything was set, the plumber showed up in about 15 minutes and fixed the pipe fast—my water was back on in less than 45 minutes. kyle also shared some useful tips to

Discovering a leaking pipe flooding your basement during a heavy rain is always stressful. After reaching out to several plumbers, i finally called Jermaine's Water Heaters, and i'm so glad i did. There was no waiting around—they answered right away and understood the urgency of my situation. Kyle showed up quickly, even though it was late, and got straight to work fixing the problem. He was friendly, professional, and made sure everything was working perfectly before leaving. It was a big relie

I’ve called Jermaine’s Water Heaters several times for plumbing help at both my home and office in Baltimore, whether it was an emergency or just regular maintenance. Every plumber who’s come out—like Dustin and Stanley—has been professional and trustworthy. They always explain what needs to be done, fix the problem without trying to add extra costs, and get the job done right. One time, I was away when a pipe started leaking, but with just a quick phone call, everything was fixed faster than I