Jimmie was knowledgeable and honest. He quoted us fairly and was respectful in our home. We will most likely be choosing him for the replacement of our furnace.

Scheduling was a nightmare—appointments kept getting pushed back with little to no notice, and when the technician finally showed up, it was hours past the window they gave. Communication was poor the entire time; getting a straight answer from anyone felt impossible. On top of that, the issue wasn’t even properly fixed on the first visit, which meant more delays and more time off work on my end. For a service that’s supposed to be reliable—especially when you’re dealing with heating or cooling