This review is most unfortunate. Customer's sister decided to take matter's into her own hands by getting involved without permission, from Carolyn. I am one of the owner's of J & E my name is Jeff, I am not a sales person. I just got off the phone with Carolyn and she very upset by the action her sister took.. I have a solution to help Carolyn with the issues she is having, also me helping her was not prompted by this Wrongful on informed review. I have been in contact with Carolyn and the manu