I’ve worked with Islas Pool Service across multiple properties in Atherton over the years, and Gustavo has been consistently exceptional. He is always prompt, knowledgeable, and takes the time to explain everything in a way that helps you truly understand your pool, so you never feel taken advantage of. What I appreciate most is how responsive they are. You can reach them within minutes, no call centers, no long wait times, just direct, reliable communication. As a small, family-owned business,

I had called two other companies and ran into a dead end with my service request. I called Isla and they made it a point to swing by and see my situation. Gustavo gave me a quote and it ended up being less. He cleaned my filter, sealed off my pipes, vacuumed my pool and left everything nice and organized. I also love the quick response through text to show pictures and the electronic invoicing. The most professional pool company I have worked with!

Gustavo has been taking care of our pool for a year now. He is one the most sincere and professional individual we have hired for anything related to our house. He has never missed a single visit this entire year. At one time, our pool cleaning robot (Polaris) stopped working; he worked really hard to fix the broken part, even though the broken part could no longer be ordered on the company website. We trust him completely with our pool and know that he will take care of our pool like his own. H