they showed up on time and did a good job, the tech was neat and he explained the process as he went and that made it easy to follow. he checked the liner and did the cleaning, also looked at the firebox and the edges for wear. i asked a few questions and he answer with patience even when i repeated myself. the report was sent quick but still had photos and notes and it was clear enough for my records. i noticed a couple words were spelled a bit off in the email and the invoice had a small typo,

We scheduled because we wanted our annual service done before a cold snap and the process was smooth even though our calendar was busy. The office confirmed the appointment and sent reminders, and the technician arrived within the window. He covered the area, did a careful inspection, and completed the cleaning without leaving a mess. He showed me where soot tends to collect and explained what that means for our burn habits, then he wrote it down in the report so I didn’t have to remember every

these guys handled our annual chimney maintenance in a very organized way. they arrived on time, used drop cloths, and kept soot from spreading into the room. the technician cleaned the smoke chamber, checked the firebox, and gave a short explanation of routine upkeep for the season. i appreciated that they answered questions directly and did not make the visit feel larger than it needed to be. once the work was done, the fireplace looked cleaner and the draw seemed more even. overall, it was a