I paid around $10k upfront before installation, and it took them nearly a month to complete the install. The Director of Accounting spent his Friday texting and emailing me to collect payment while I was on vacation — on the day of installation. He had already sent me the invoice and messaged me about it days before the installation even occurred, so there was no reason I needed to be pressured on that specific day, especially while away. When I returned from vacation, I discovered that the so

I am one unhappy customer and feel totally taken advantage of. I had Solar put on my house in April of 2023 and was told by my Rep Jordan that I would get a 30% refund back on my taxes and would need to use that money from my return to pay Mosaic which would lower my payments down to 300.00 a month. Well guess what folks, come to find out I was completely mislead by the independent Solar rep, I did get a 30K IRS Tax Credit, not a refund like I was told. Now with this being said, I have a higher

I am sending a five star Kudos to the awesome Independent team, (Vince, Brett & Micah) who found a resolution to a matter I have been trying to get fixed since December 2025. It took the initiative of one phone call! I would like also to commend the installers and the girls in the office that made the process of installation run so smoothly. They all kept me informed what was scheduled to happen and when.