I came here to rent a small drive-up storage unit. When I got there during regular business hours, the doors were locked. A customer who had entered through Ironwood Outpost let me in, but when I entered, there was no staff there, and it was hot inside. The customer and staff at Ironwood told me I have to call the number on the door, so I did. I spoke with a staff member and he informed me that the only drive-up units were at the other location behind the Arco gas station on Riggles. So I t

Nothing secure about no employees on site. If they don't even feel secure enough to be there, why should customers? Update due to owner's paranoid response: Nearly every other storage facility in America has an employee at the counter/office ready to assist customers. I don't know where this owner studied business management, but it certainly wasn't focused on the customer experience. There's only two reasons to not have an employee ready and waiting where customers can walk right in and ta

Response from the owner 6 months ago