Unreliable and unprofessional. I think your response speaks volumes as I shouldn’t have to give my name to get a more customer friendly response.

Ralph is extremely pleasant and wonderful to work with. He listens and explains everything in detail. The showroom is incredible; you have to give them a visit!

HTG had provided great service for us in the past, so when an issue arose, we call them again to do troubleshooting. Such a pleasant group of technicians. They know their systems and how to repair them. Ours turned out to be an operator failure (we're an over 55 community, what do you expect) but Chris our technician quickly found the issue. He also suggested a better way to reconfigure the system to make it easier to operate. His suggestion did the trick. He made our community happy. Tha