I purchased my HVAC system from Heatmasters and the service, the product (I have a Carrier), and the quality of customer care - I feel - are top notch. I had my summer maintenance/check-up done today. I want to point out that Thomas was very helpful in checking to make sure I understood the routine maintenance and the 'why' of that maintenance. He also made sure, as an owner, I understood things I could do to keep my system well cared for. I was extremely thankful for Thomas's patience with

Len is the man and amazing service!

We just had another great experience with Heatmasters. Thomas, their technician arrived on time and thoroughly inspected and cleaned our A/C unit. While he was here, he also found and fixed a small gas leak in the pipes connecting to our furnace. His communications were excellent - from calling before his on time arrival to explaining everything he found and did. I am not surprised at all by the great service we got from Thomas today. We have been customer of Heatmasters since we bought our