Guardian Protection - Indianapolis, IN - Home Security in Carmel, IN
Home Security
4.1
242 Reviews
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Customer Reviews
Everytime I have to call into customer service or technician line it’s always a bad experience.
Don’t forget to always have your credit card number ready because they love to charge for EVERYTHING!
Additionally, you would think when you have over 6 accounts with them you would get quality customer service; unfortunately not!
Do better Guardian.
I had Guardian for a number of years. We decided to go back to being an unmonitored alarm. When you close down monitoring, error codes appear. Guardian did the installation, but will not tell your installation codes (which they have) to turn it off. So just know when you sign up for Guardian, you will need a new system if you ever leave them. (I see you note below which I appreciate, but don't know a way to DM you on Google reviews)
Technician was very friendly and knowledgeable. Installation was quick and went very smoothly