We have used Gross Septic for regular septic maintenance for more than nine years, and they have consistently been honest, reliable, and professional. They always arrive on time, communicate clearly before the appointment, and get straight to work upon arrival. Today, they completed our septic pump quickly and at a very reasonable price, leaving the area cleaner and in better condition than when they arrived. What I especially appreciate is that they take the time to explain the service, includi

Hired this team to replace our failing concrete septic tank. So many things to love about this company: 1) Underpromise & over deliver ... no surprises at all; 2) reasonable price v other bids we received; 3) excellent communication: highly responsive to each & every inquiry, straight forward/easy to understand contract, effective & timely use of text & email updates, onsite communication involving homeowner for problem solving; 4)100% prompt & punctual; 5) Effectively navigated our awkward prop

Exceptionally professional, sent me photos as they were working (At the Airbnb I manage). Called me to explain a couple things they found…no pressure, super friendly. Will definitely use them again!