Reid is a fantastic consultant. He listened to my needs for improved sound in short-form shelving and worked diligently to source and recommend good alternatives and he reviewed photographs of my current set up and evaluated how to optimize my best equipment with good amplification that fit my needs and was user friendly. He then set up equipment for switching comparative sound on speakers comparable to mine and demonstrated the alternatives so I could hear differences, both material and nuance

Reid was exceptional spent a long time on the phone with me with a ton of patience explaining me the exact minute differences between all the models and didn't even pressure me to finish the sale unbelievable super great customer service will only try to purchase from him in the future again best customer service out there

John did a great job getting me spec'd out with tv, sound & audio setup!