Beware! This is not the same company as before. New owners now have incompetent staff who don't have even the most rudimentary understanding of HVAC. Staff refused and was unable to verify the service for which I had asked, cleaning my furnace. They all claimed to have to check with their manager before giving any answer. Then they gave me bs answers about if they were going to clean my furnace. I think the owners must be in another country and that there's no boss checking up on staff. They cer

They had no record of a service contract with my elderly parents, despite telling me they had us on file last summer l, and me sending them a copy of the contract from about 3 years ago. They then repeatedly kept trying to sell me a new one multiple times via text, email, phone.