Gary P. Frank, Inc. - Water Heater Service in Bethesda, MD
Water Heater Service
4.7
81 Reviews
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Customer Reviews
The technician came to my house immediately after I called to fix the issues I had with my cooling system. He was polite, fast, and knew his stuff. And most important to me, they were honest. I Highly recommend Gary Frank HVAC.
I highly recommend Gary P. Frank (GPF) for any geothermal or for that matter HVAC or plumbing installation. We chose GPF for a full Geothermal system and a new Electric Water heater with heat pump installation late last year, rushing to meet the deadline for federal rebates.
After shopping around for a few months, we selected GPF largely based on our interaction with Jesse Phillips, who was an astute and genuinely customer-centric professional. Jesse provided a consultative, pressure-free exper
Local Guide · 31 photos
Very professional and prompt service. Jesse is an excellent technician and Ethel is an exceptional office assistant.
We own two properties, one we live in. We had new HVAC systems installed in both homes. Jesse was very thorough in his assessment of what we needed and gave us bids for each home with different levels of pricing options. We also got bids from two other companies and Gary Frank was within their range. Jesse spent a lot of time answering our questions, reviewing options, and explaining technology even before we committed to using their company. I felt very knowledgeable after my discussions with
My second review of this business. I left an earlier 5 star when they stepped up in summers heat to get my geothermal running again. Called the other "big guys" with no luck, and found Gary P. Frank in my frantic search. Anyway, I told them thanks, I'd return. I did, and Jesse and crew were professional and so pleasant to deal with. Replaced my geothermal, and they explained grecs and rebate programs. Toasty and warm, and I plan to have them replace my other 25yr old heat pump next year.