From the moment we decided to purchase, poor communications between sales/quote and install team, which turned into confusion and finger pointing… and 7 months of frustration. Initially, the measurements/quote seemed great and we were told that to undercut the fireplace was a common thing. However, we were later accused by the installer of asking for something ‘special’ and he refused to do it until we escalated (the fireplace undercut was in our quote). The guy who did the quote had to come o

Great service from Galaxie in Bloomington! Needed carpet for our new condo. separate appts done for removal/install due to trim painting project, very accommodating. Both crews were excellent-great cleanup both visits, advice on cleaning & furniture moving. A closet shelf system attached to a wall was causing me anxiety after the old carpet was removed but the installer/job leader knew exactly how to handle it and it looks FANTASTIC! we are very happy with their service and highly recommend the

We couldn't be happier with our experience working with Galaxie Floors. Sheldon did an exceptional job installing marmoleum in our loft only for a plumber to do a hack job on his work. We reached out to Samantha that day and she eased our minds and got Tim out to reassess right away. Sheldon came back to fix the floors and they look good as new. We have had a great customer experience throughout the entire process from friendly staff and recommend Galaxie Floors to anyone needing work done. Pho