Future Energy Savers - Solar Energy Contractor in Elk Grove, CA
Solar Energy Contractor
4.1
190 Reviews
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Customer Reviews
Horrible customer service. My PWRcell had a PVRSS lockout error for over a month. Been trying to get in contact with their “service department” for a month and a half with no luck. Got hung up on by the “manager” when I asked for a callback to confirm they have received my complaint after 3 attempts, stating, “why would I call you back, that’s a service problem” Again, not good service being hung up on and talked over when my expensive system isn’t working
I would give this company 0 stars if I could. We bought a home that had solar panels installed previously by Future Energy Savers. We were advised to get the panels recertified by the installer, Future Energy Savers, which we did for many hundreds of dollars. Fast forward 5 years and I call to request another inspection and they state that they have no record of our account and no record of payment for recertification. Ultimately, I had to supply them with email correspondences and a copy of
I have used Future Energy Savers back in 2023 to install my solar and battery system back before NEM 2.0 went away and they did an awesome job with the installation and the service when needed. Just this month, James reached out and said they were now providing Heat Pump HVAC systems and was in the neighborhood and wanted to talk to me to see if I was interested. Knowing I was on borrowed time with my old system, I set up an appointment to hear him out and was sold! Couple days later Pat came ou
We worked with Future Energy Savers for our solar panels, and they we're so helpful. Super knowledgeable and not pushy. Briana came over, answered all of our questions, and even helped us figure out the best place to install our panels. If you need anything solar related, I definitely recommend reaching out to Future Energy Savers.
We first met Future Energy Savers in 2023 at a local Tri-County Home & Garden Show in Sacramento and scheduled an in-home appointment with James about a week and a half later. From the start, James was incredibly thorough and transparent. He walked us through the company’s history, general solar education, technical details of the panels and batteries, and what customer support looks like after installation. The initial meeting lasted close to three hours, and at no point did we feel rushed or p