Purchased Flooring from them a couple years ago. Super fast responding during the sales process and installation. Now that I have major stains and just trying to have somebody get back to me with a cost for labor has been going on for over three weeks now , with still no response. Terrible customer service on the back end

We hired Floor Daddy for a multi-room flooring project, and I really wish our experience had matched how things started. Though I wouldn't recommend our salesperson, Daniel, his communication and responses were quick and he and the owner were patient as we came to decide on final product and design. We were having other work in the home done which required us to shift our start date based on accessibility of needed areas and they offered flexibility. Unfortunately, once the project began, every

Buyer BEWARE. We went with Floor Daddy because they seemed to have great reviews. We agreed on a price (slightly above our budget because we thought they’d be worth it). We wanted to get our whole house replaced with new tile (we had majority carpet and some tile). It was a bit of red flag that they asked for full payment up front but because of their reviews, we trusted that everything would be fine. Although we were told the installation crew would move all the bigger furniture, we ended up mo