I’m a homeowner and had been using the other Floor & Decor in San Diego as my go-to store. Honestly, every visit left me frustrated. The customer service was consistently poor, and I usually walked out regretting the trip. …

Amazing store, great options, and a lot of display samples to see. 10/10 customer service from Ezequiel today. He helped us get the needed SQFT for our bathroom shower. Ezequiel told us great recommendations and even sampled the grout color for us. This was the first time me and my husband came to this store and we would definitely come back.

Customer service at this store is definitely at the highest levels. Go there if you want a good shopping experience for your home remodeling needs. The team is very professional, helpful and kind. I needed some help creating changes with different purchases that my clients made, and they took care of everything in the best way possible. Thank you, Mr Alex the manager and everyone else. 🙏