Five Star Services - Flooring Contractor in Jacksonville, FL
Flooring Contractor
4.5
200 Reviews
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Customer Reviews
Had LVP flooring installed. Got the premium 20mil flooring that was top of the line. It wasn't installed correctly. We had gaps, after months installer came and fixed the gaps, stated they didnt know how to install this type properly when they did ours. We now have same gaps plus more including flooring that is warping from the gaps. Damaged subfloor upstairs from their tile remover and are looking at about 20,000 to replace and repair. Not happy. They ignore phone calls, want pics verses coming
Never showed up for the scheduled appointment. I confirmed the appointment via text on the link provided by the company also via text. After calling to inquire if they were going to come, 45 minutes later, a rude person answered my call stating that several calls were made to me that morning for me to provide photos of the work that I wanted done. I stated that I had not received any calls - which I hadn’t - the morning of the appointment and I asked why I was being called anyway. I had alre
Terrible experience. Hired them to install floors in my house. My scheduled window was between 8:30am and 11:30am. The installer finally arrived at 6:30pm. If you value your time, choose a different company