I was really impressed by the small details, like how they made sure to clean up as they went. They even took the time to wipe down the doors and entryways to keep the dust under control. It’s rare to find a crew that cares this much about leaving your home in good shape while they are still in the middle of a major restoration job.

I had a major water leak that caused my ceiling to literally fall apart and hang down in pieces over the window. I was so stressed out, but this team came in and handled everything so professionally. They were very thorough in assessing the damage and made me feel much more at ease during a really chaotic situation.

I had a pipe burst in my home in Katy, TX, and the water damage was overwhelming. I called First Response Restoration of Katy and they truly lived up to their name. They responded immediately and arrived within an hour to start emergency water removal. The technician was certified and explained every step of the water damage restoration process. They even worked directly with insurance, which made everything so much easier for us.