They were so responsive and helpful during the recent Kona lows. I was on a trip with my kids and everyone I called had wait times of a week or more. They were able to come out right away and they were wonderful to work with. Highly recommend!

First Onsite has been a reliable partner and great to work with, especially during more challenging situations. Dee Carrillo, Chris Mendoza, and team have been responsive and proactive in supporting our mixed-use community, providing services ranging from water emergency response and drying/mitigation to follow-up repairs. They consistently maintain clear and professional communication, and their full-service capabilities and emergency availability make them a dependable resource for our propert

Update: After speaking with Scott Watanabe, we reached a mutually agreeable resolution to address my concerns. __________ Look elsewhere if you need water damage restoration. Using this company was like having a second job with the amount of time I had to spend hounding them to get them to do theirs. This company did not meet a single timeline they set. - Their Project Director told me it would take 48-72 hours to get an estimate to submit to insurance. After I followed up because they missed