I have dealt with this company for over three years gave them many tries but my experience was very poor to say the least. You call customer service and ask questions and they don’t want to answer questions on the phone unless they are in writing. That says enough as it is. Then when you speak to sales manager they spread lies and drama about their customers. Bad customer service, even at the top level. Very rude owner and they really don’t care or value their customers or helping their customer

Recently had a beautiful gas insert installed in my home with this company and I couldn't be happier with their knowledge, professionalism and expertise!! Highly recommend for your fireplace and outdoor living project!!