Fanco - Ceiling Fan Installation in Las Vegas, NV
Ceiling Fan Installation
3.8
67 Reviews
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Customer Reviews
Great staff, incredible assortment and BEST prices anywhere. Mike and his staff are very knowledgeable.
Horrible company and worst customer service ever. We had a fan that was faulty. They said they scheduled a tech, but never showed. We then hired another guy and we called Fanco the very next day because we could not get a hold of their tech that didn't make our appointment and had us waste our morning We spoke to the the manager Weston (I guess he is the CEO because he said he doesn't report to anyone as he stated.) and ask for his manager as he was very rude tom my wife that called previously.
Worst Customer Service I’ve Ever Experienced at Fanco
I’ve been a loyal Fanco customer for many years and have always had great experiences — until now. I recently spoke with the manager, Westin, at the Fort Apache location about an issue we were having with a fan, and his attitude was shocking. Instead of helping, he became frustrated and dismissive, even telling me “sorry you can’t handle something yourself.”
I was blown away by how unprofessional and disrespectful this was. For a company wi